e-Solutions
- e-Government strategy development
- Developing e-Services
- Internet / Intranet strategy
- IT Strategy
- Strategic review of IT services
e-Government strategy development
ZAC's record of achievement in this area will ensure that the technological solutions we devise with you will underpin your vision to offer open, client-focused services and seamless inter-service working. We will build on 'single access to service' principles, analysing local needs and practical approaches to information management to help you deliver a customer-centred service.
Developing e-Services
ZAC can work with you to explore and implement better ways of delivering both existing and new services. We can help you use appropriate technologies and harness best practice in e-business to ensure that you interact and transact more efficiently and effectively within your organisation, with your partners and with your growing customer base.
Internet / intranet strategy
ZAC specialises in developing strategies with you that harness the full potential of the Internet/intranet in running your business and supporting your stakeholders.
Our strategy work will involve costed options, network architecture to support your web-based operations, content development and its management. We have a successful track record of project-managing web projects.
IT strategy
The development of an IT strategy is not about the technicalities of IT but rather the strategic use of information, underpinned by the technology in support of the business. This means a holistic approach to developing an integrated systems strategy.
With both private and public sector experience, our e-Solutions division has a successful track record of complex problem solving in IT delivery and programme management. We take a whole-systems approach to tackling complex organisational issues and working with you to develop a business-led IT strategy, including implementation options and costing. Where required, we are also able to project-manage the implementation.
Strategic review of IT services
As the percentage of IT expenditure grows, as a proportion of the total revenue of companies, there is a need to review the IT organisation in terms of quality of service and cost-effectiveness of service delivery.
Our approach is to review the IT organisation in terms of how it supports your business strategy. We then look at the value proposition of your IT organisation in supporting your business strategy. We benchmark our findings against industry norms and, taking other factors on board, make the appropriate recommendations to re-align your IT services to your business.
